Terms and Conditions
Effective Date: 14 February 2025
1. Introduction
Welcome to Ventus Luxury (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website ventusluxury.com (“Website”) and any products or services offered through it. By accessing or using our Website, you agree to abide by these Terms and Conditions. If you do not agree, please do not use our Website.
2. Eligibility
You must be at least 18 years old to use this Website. By using our Website, you represent and warrant that you are of legal age.
3. Products and Orders
- We sell handmade leather shoes for men and women.
- All orders are subject to availability and acceptance.
- We reserve the right to refuse or cancel any order at our sole discretion.
- Prices and descriptions are subject to change without notice.
- Custom or made-to-order products may require additional processing time.
4. Payment and Pricing
- We accept various payment methods, including credit/debit cards and online payment gateways.
- Prices listed on our Website include applicable taxes but exclude shipping fees unless stated otherwise.
- In case of pricing errors, we reserve the right to cancel or adjust orders.
5. Shipping and Delivery
- We ship worldwide, and shipping costs vary depending on location.
- Delivery times are estimates and may be subject to delays beyond our control.
- Risk of loss passes to you upon delivery.
6. Returns and Refunds
- We accept returns within 14 days of receipt, provided the product is unused and in its original packaging.
- Custom or personalized orders are non-refundable unless defective.
- Refunds will be issued to the original payment method.
- Customers are responsible for return shipping costs unless the item is defective.
7. Intellectual Property
- All content on this Website, including text, images, logos, and designs, is the property of Ventus Luxury and protected by intellectual property laws.
- You may not use, reproduce, or distribute our content without prior written permission.
8. User Conduct
- You agree not to engage in any activity that disrupts or harms our Website or business operations.
- Any attempt to interfere with security features or collect user data unlawfully is strictly prohibited.
9. Limitation of Liability
- We are not responsible for any indirect, incidental, or consequential damages arising from your use of our Website or products.
- Our total liability for any claim shall not exceed the amount paid for the product in question.
10. Indemnification
You agree to indemnify and hold Ventus Luxury harmless from any claims, losses, or damages arising from your violation of these Terms.
11. Privacy Policy
Your use of our Website is also governed by our Privacy Policy, available here.
12. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Nigeria.
- Any disputes shall be resolved through arbitration or courts in Nigeria.
13. Amendments and Updates
We reserve the right to update these Terms and Conditions at any time. The latest version will be posted on our Website.
14. Contact Information
For any questions regarding these Terms, please contact us at:
📧 Email: [email protected]
🌍 Website: ventusluxury.com
Thank you for choosing Ventus Luxury!